Dealer Reviews
Latrell is one of the best car sales person I’ve dealt with over a lot of years. I highly recommend him.
Jack Hyink did an exceptional job of finding us the right truck we were looking for. His integrity and honesty played a huge factor in us buying from Covert. His passion for vehicles was very evident and helpful in our decision making. His videos are pretty cool too! We are proud to know this young man!
Everyone was very friendly. Dealership was nicely appointed. A very nice waiting area with lots of amenities.
Alex was great to work with. Very personable . Found us the right vehicle. We look forward to the ride.
I recently purchased a gently used vehicle from Covert Cadillac Bee Cave. I am so happy with my new car! Shout out to my sales associate Ira Clark who made the whole process quick and seamless. Thanks so much!
I received prompt, courteous service in very pleasant surroundings. Wade is my go-to guy and I look forward to working with him again.
As Always, Fabulous
I've been having really bad experiences at dealerships lately. Working with Juan Carlos and Chance at Covert Cadillac Bee Cave was such a great experience it really changed my perspective on buying a car. They made a great offer on my trade, bent over backwards working to put a deal together for me, and when I started having some buyers remorse over my decision, moved mountains to make a change to something I'm absolutely in love with. Thank you for everything Chance, you really helped me out.
The facility was clean and beautiful, staff were super friendly and hospitality was on point. Andy Marquez is GREAT!!! He was down to earth, honest and have great positive vibes. He was patience and determined for us to get the car we wanted and we did YAY!!!
Alan Deck and Juan Carlos at Bee Caves were great to work with. I had done a lot of research and knew what I wanted in a new car. They listened to me and were very patient with all of my questions. I love my new CT5 and look forward to driving it for years to come.
Very helpful in a stressful situation!
I recently leased a Cadillac Optiq EV at this location. I have not visited a dealership to purchase or lease a car in many years because I have had poor experiences in the past due to pushy salesmen who try to pressure me into buying a car and add-ons I don't need. We bought our last car on Carvana for that reason, but because you cannot buy the car we wanted since it is a new model, we chose to go where the car was. I am super thankful it was worth the 45 minute drive out to Covert Bee ...
Sam has been the most attentive sales person always gets right back with me with an answer as I did my purchase almost 3 hours away!! Everything was done over the phone fast every one involved was awesome!! Would highly recommend and diff would buy again from here!!!
Overall my experience was alright. The only issue I have with them is that my challenger was sold to me without having the state inspection done to it!! I also noticed that my back tires were bald. As soon as I noticed I sent a picture of it to my salesman . He immediately called me and said that they sold me the car without doing the state inspection on it! So he asked for me to bring it back so it could be done. I asked if the was any way I could get 2 new tires for the back Because ...
Our first time at Bee Cave Cadillac. Great job. Thx
Wade was attentive and managed to wrangle me a loaner vehicle even though they were out of loaner vehicles. Vehicle was fixed overnight.
The service and personal commitment to communication and satisfaction was noteworthy. The time and energy was focused and the contact was a great listener committed to highest level of engagement. I would recommend at the top level.
Very pleased with my purchase at Covert Cadillac Bee Caves. Even though I was purchasing a used car, I was treated like buying new. My salesperson Anthony was a pleasure to work with. Very knowledgeable about the Lexus GX I was interested in. Did his homework. Was able to get everything I requested, including inspections and a couple maintenance items. Christian in finance was great ! The whole thing took less than an hour.. Back in the 90’s while working as a mail carrier I delivered mail to many members of the Covert family in West Austin. They were always very ...
Legit as it gets…honest, fair, friendly, and first class across the board.
Alex at Covert Cadillac Bee Cave provided one of the best, transparent, and most seamless car buying experiences. Highly recommend this dealership and Alex! We LOVE our new Cadillac Optiq. If you’re in the market for a new EV, don’t count out Cadillac!
Had a great experience with Andy at Covert Cadillac Bee Cave. Super helpful, honest, and made the whole process quick and easy. No pressure, just great service. Highly recommend!
Process was very easy and smooth. Thanks to Andy who helped me with everything. Highly recommend getting a car from here!
I want to give a huge thank you to ANDY!! I went to Covert Cadillac bee caves to buy a Ram Rebel that I saw on line. When I got there he had the truck pulled up and ready to go. He was very professional and was able to answer any questions I had. He went above and beyond to get me the deal I wanted. Andy is a top of the line scholar and I will not hesitate to refer him. If you are looking for a vehicle, they have a huge inventory of new and used. Ask for ...
Wade is always patient and informative. He was the 1st advisor when I bought the car and since then. The whole department is awesome. Thanks for the beverages and snacks.
First class treatment. Wonderful people. Flawless car. I’m absolutely thrilled. Covert’s follow up and customer care is the gold standard.
Great customer service
Professional and proficient in the vehicle’s capabilities. Will be returning to purchase more vehicles in the future.
Excellent work and excellent customer service.
My experience with David Larrabee was absolutely exceptional, deserving of a full 5 stars! He provided incredibly attentive and professional service, quickly understanding my needs and finding the perfect vehicle. The entire process was remarkably fast and efficient, and I was particularly impressed by his negotiation skills, managing to secure a price I never thought possible. David's friendly demeanor and dedication made the car-buying experience truly enjoyable, proving he's a genuine professional who prioritizes his customers. I wholeheartedly recommend him to anyone seeking a seamless and rewarding purchase.
Ira Clark is an excellent salesman!! He's very knowledgeable and patient with all of my questions!!
Ira and the entire team at Covert are by far the best dealership for providing not only the best deal in Texas but the best customer service I have ever had in purchasing a vehicle. I highly recommend them! Javier, the delivery driver also delivers the same service
This is the best dealer that I have been too by far! Dylan D was so helpful in finding the right vehicle for me. He was very attentive from the time of setting up my appointment until we left. Everything was explained in detail from service times locations etc. I will definitely be back
We just purchased a Nissan Rogue for our college aged son. It was a long day of searching and visiting several dealerships and our experience working with Juan Carlos, Chance and Christian was by far the best! Juan Carlos was easy to communicate with, helpful and courteous! We felt zero pressure and we appreciated how the positive environment enabled us to make clear decisions that met our needs. We will most definitely be return customers in the future.
Good communication and updates. Work done quickly and throughly. Friendly staff and recognized me when I walked in
Christian and Eddie worked with us to insure we were fully satisfied with our purchase. I appreciate their great customer service.
Great customer service and communication during my service visit. The repair of the small dent in driver side rear door was handled while I waited.
Ira was our sales rep and he made our car buying experience a joy. No hassle and no pushy sales tactics. He just guided us through and helped us find the Cadillac Escalade we wanted.
Ira and the team provide exemplary customer service.
Ez experience buying from Ira and Christian at Bee Cave, would love to work with them again!
Great customer service always.
I am very happy with the service provided for my car but also appreciate the advisors and the great valet service.
Wade helped me in a time of need...had everything ready to go when my Escalade was towed in...
Fast and easy to work with to get the vehicle you want at a good price
I had been waiting on a particular car to become available, when I happened upon it being available at Covert Cadillac. I reached out to the dealer to let them know I was interested... When we got there, Alex Davis already had the car out and ready for us... Alex was a pleasure to work with through the whole experience. Finance was great too! All-in-all, working with Alex and the team at Covert Cadillac was the easiest car transaction I've ever had... and I've owned a lot of cars.
Great customer service. I will definitely be going back to buy another car from this dealer.
Great service as always.
Always a smooth experience when I take my Caddy in for maintenance or repairs
Worst sales experience ever , worst sales man ,sales manager,and a worst general manager, will never come back , never tried to find a solution from 3 levels of sales. ,found a newer XT6 ,with less miles I paid an additional 7k. ,I paid cash. Still waiting for Mr Covert to call me. Still no call yet.
After waiting two months for our custom-ordered Escalade, we were thrilled with its beauty and couldn't be happier. Our purchasing experience with John Yoon and Arron "Coach" Deck was an absolute pleasure, as they prioritized customer satisfaction and took the time to understand our needs and preferences. This was our second purchase from Covert Bee Cave Cadillac, where John Yoon, the Sales Manager, demonstrated professionalism, attentiveness, and courtesy, while Coach, the Sales Consultant, was friendly and ensured a smooth purchase journey. We're grateful for their expertise and support and highly recommend Bee Cave Covert Cadillac to ...
Buying a car with Alex Davis was a pleasure. You should try it!
Attentiveness was excellent, even going beyond and setting up an appt with the VW service center. But I bought the car from Covert and it had not been fully checked out by them and the engine light came on & it stalled costing me another $1500 in service repairs.
This place is amazing!!!! DYLAN D was such a great salesman from the initial call to the Hand off A1 service 👏 10/10 Best Dealership I've been to Irene in finance was amazing loved everything about my experience .Oh can't forget I believe his name is Randy from Buick helping me set up my Buick I really appreciate it !!!!!
Anthony Trujillo was absolutely amazing. He worked with my wife and me to get us a very nice deal on a new XT4. He was extremely professional and knowledgeable throughout the entire process. Thanks Anthony!!
The service is personalized. Scheduling is easy. Communication about needed services is clear. Relaxed atmosphere.
Scott Mullican made the purchase of my pre-owned Escalade effortless. He answered every question I had and I will be visiting him and Cadillac of Bee Cave for the purchase of my next one.
Always ask for Arron (aka Coach) Additional words to meet the very silly fifteen word minimum.
Jose Cabrera was great! We custom ordered an Escalade and it arrived sooner than I anticipated. He made the process smooth and easy. Great salesman!
They may have checked my wipers, but today, only 10 days later, the windshield wiper on my side leaves residue on the windshield....doesn't wipe it clean. It's fine when the weather isn't bad, but when it is, it can be worrisome and/or dangerous.
Ira was great to work with! Very patient with how many times I wanted to test drive each car. I left was a 2025 CT5. I recommend working with Ira. The entire staff was amazing the whole time. Great place to buy a car from.
Good service and great work and very knowledgeable of your questions and offers recomandation to your issues
Service was quick and thorough. Wade paid attention to every detail and kept me informed of progress on servicing my Escalade.
I sold my BMW X1 here, and the experience was excellent. Alex, my sales contact, was professional, efficient, and provided a fair price quote. The entire process was seamless and took less than two hours. Highly recommend!
Such an awesome experience buying our car from Covert Cadillac Bee Cave, which is something you almost never hear anyone say about buying a car. But for us it really was. We drove over an hour away from home to get my dream car. The dealership itself was nice and the location was easy to find. As soon as we pulled in we were greeted by a young man Anthony Trujillo. Anthony was very helpful and accommodating. He gave us the opportunity to really make sure we were getting what we wanted and at the right price. He was patient, ...
Best experience, Jennifer Estrada was my advisor and she took great care of Mr and communicated great!!
Superb customer service! Wade did his absolute best to accommodate us every step of the way. Whether it was a loaner vehicle, staying late to close our ticket, or educating us on the issues with our Escalade, he went above and beyond. This is where we’ll always service our Cadillac.
Purchased a Yukon Denali from Covert Cadillac. The overall buying experience was not good because we drove over 2hrs to look at 2 used vehicles that were supposed to be on the lot and ready. When we arrived neither car was there. Dylan Dunford did an excellent job of making the best of it. We ended up buying a car sight unseen and it arrived just before we left. Dylan has been great and the staff was very helpful and friendly. I would recommend them just make sure the car is there before you go!
People we dealt with directly were courteous and professional. We didn't appreciate being forced to purchase warranty items we didn't care to buy. t
All my work on my cadillacs will be done at teh Bee cave location. considerate workman ship and I have absolutely no issues, Thanks for what your staff does.
Excellent, timely service. Covert always delivers for me. Zach and Wade communicated with me, and ensured I knew exactly what to expect.
I want to extend my heart felt appreciate to Noah Hurst. He reassured me that they would help me even with bad credit He was patience, knowledge and reassuring not to give up on purchasing a vehicle. After a hour he got the deal done. Again thank you so much for your assistance. Will buy my next vehicle from Noah
I answered this previously and then the DealerRater form decided it needed to confirm that I was the person it addressed. I hate the Rater form. Cadillac Bee Caves has a great service department. Hope you can locate my original response!!
Willing to work with you. Great finance department. Great management. Extremely large selection of vehicles
Wade, our service coordinator, was thorough and communicative. He called us daily to keep us updated on our large engine repair. He coordinated with our warranty company to ensure the large job was covered. We can always count on Wade’s tremendous customer service and honesty!
Wonderful experience with Sam, Bryce and Christian, buying my wife's new 2025 Escalade from halfway across the country. Butter smooth, and straight forward.
Latrell was very kind and courteous. He made the buying process easy and painless. Love my car!! I’d buy from Covert again.
The dealership was great! They worked to get what I wanted. The salesman Latrell Lafond was very knowledgeable and professional! Great team at Covert Cadillac Bee Cave
The staff has been really wonderful to me and helps me every time I need their assistance with an issue.
From the start the experience was positive and enjoyable. Coach was helpful and responsive throughout the entire process.
Absolutely the best! We sold our Porsche Cayenne to Covert Bee Cave and it was a great experience. Alex was great to work with. Very-very fair price offered. Transaction went super smooth. Everyone at Covert Bee Cave was super nice and kind, we had an amazing experience. Check was available in two days and they called us just to let us know as soon as it was ready for pickup. I would not hesitate to sell another vehicle to Covert Bee Cave in the future and I highly, highly recommend Covert Bee Cave. Happy customer
I recently took my car in for an appraisal at Covert Cadillac Bee Cave, and Alex made the entire process seamless. He was professional, courteous, and incredibly efficient. It took no time before the inspection was completed and the deal was closed. Alex’s attention to detail and excellent customer service made for an outstanding experience. I will definitely be returning and highly recommend him to anyone looking for a hassle-free experience!
Alex was phenomenal and provided me with a great experience in selling my car! No games, very professional and matched my top offer. If you’re looking to sell, choose Covert Cadillac at Bee Cave and work with Alex!
Service department is top notch. Advise are knowledgeable and always willing to assure the service work exceeds my expectations
Worked to get my vehicle in when it was convenient for me