Dealer Reviews
I had an amazing experience earlier this week at Covert Cadillac Bee Cave with Eddie Garcia, Sam Sohail and Anthony Trujillo. From making the appointment for a test drive to leaving with my new 2025 Optiq, our visit was beyond our expectations. Eddie, Sam and Anthony worked as a team to ensure I understood the features and benefits of our purchase. Overall, it was one of the easiest vehicle purchases I've made. Thanks Team!
I would like to express my sincere gratitude to Anthony for helping us choose a car. He was very polite, attentive, and professional. He explained everything we needed to know, answered all our questions, and thanks to him, we were happy to purchase the car. Thank you very much!
Scott Mullican did a wonderful one job collecting all the data that was specific for my build. From start to finish, less than 3 months from build, purchase, and possession. I could not be happier by a single percentile. Rafeal, on the other hand, was a great attribute to aid in the help as the final paper and warranty got put in place. Words can never actually explain the courtesy and gest applied here, but I can only try. Thank you Scott!
Absolutely thrilled with my recent used car purchase! From the moment I walked onto the lot, the staff made me feel welcome and at ease. Andy Marquez was incredibly knowledgeable, answered all my questions patiently, and never pressured me into making a decision.
The car itself was in excellent condition—clean, well-maintained, and exactly as advertised. What really stood out was the outstanding customer service. Everyone I interacted with had a positive, helpful attitude and went the extra mile to ensure I was comfortable and confident in my choice.
I highly recommend this dealership to anyone in the market for ... Read More Google - May 23, 2025
The dealership is new, the staff were friendly & helpful. We have had a good experience so far.
I came in to look at buying a car and had Collin help me out. He was respectful and knowledgeable when helping me gather all the information i needed and was very respectful and professional. I highly recommend working with Collin as your salesperson.
Jack handled my deal amazing! Got me a great deal on my trade in and on the x3m40i I wanted. Super easy process, very clear on the numbers, no shady dealership tactics, 10/10.
Jennifer was awesome to work with and we love our new car!!
Arron helped me buy our family car with ease! Super quick and easy experience! He took care of all our needs and helped with every step of the process all the way up to delivery 150 miles away. Great experience!
I had an excellent experience at Covert Bee Cave! From the moment I walked in, the staff was friendly, professional, and genuinely interested in helping me find the right vehicle. Ira and Edgar went above and beyond to answer all my questions, offer helpful advice, and make the entire process smooth and stress-free.
Ira not only delivered the car to my office, he followed up with me after hours to see if I needed any help getting acquainted with the new vehicle.
I absolutely love my new IQ and would highly recommend Covert Bee Cave to anyone looking for a ... Read More Google - May 20, 2025
I worked with Jennifer for our purchase and Micheal Heaps in service and can’t recommend them enough. The experience has been fast, clear and overall enjoyable
Dylan Dunford got the job done, and was a honest man. Not to mention he also had patience. 10/10 for customer service and willingness to get the job done. Dylan was willing to help with any question and concerns.
Alexander is very professional and went out of his way to make sure we got the deal we were looking for. I highly recommend him.
I just purchased a 2025 CT4-V Blackwing from Covert. I live in Fort Worth, and had a trade-in, so putting together a package deal remotely - especially for a limited production vehicle made me very skeptical at first that this was going to happen. However, I contacted the dealer and worked with Adler Guinn, who was patient with my concerns and listened to my requirements. In the end we virtually shaked hands, the agreed prices were fair for both parties, and I took delivery yesterday. I can’t say enough about how happy I was with the whole process. Also ... Read More Google - May 19, 2025
I am a New Yorker living in NY. I have never received service like I did from Covert Cadillac Bee Cave. I had the pleasure of working with Ragen and Christian Rupp. I would definitely suggest this dealership
Very welcoming
Spent a little more time in waiting then the wife wanted, between operations.. With no trade in and paying cash, it could of been faster.
Thank you Mark and Ralph Ayala for helping us find the right choice for our family. Thank you for being available and very responsive. Y’all made the process quick and easy. We will definitely be back for our next purchase and send you all our referrals!
I give all these people credit and a round of applause they really helped me out didn't try to take my money and they were patient while they waited for me to buy a car... Thank you very much Anahi
Aaron Morales was very friendly and helpful . One of the best buying experiences .
Aaron Morales was tops. Helped with my research process and got a great American made V6 AWD at a ridiculous price and stellar service.
From start to finish, was a good experience. Love the car, looking forward to working with the service people in the future
Best customer service ever!!!
Our experience with our Cadillac purchase was outstanding. Our salesperson, Tom, was knowledgeable and understood our needs without pressure. We came to an agreeable deal quickly and the rest of the purchase was efficient and pleasant.
Collin was very professional and took the time to answer any questions I had! Highly recommend asking for Collin!
My son went to purchase his first car here at Covert Cadillac Bee Caves. Ira was great to work with and went above and beyond to secure my son’s desired car and ensure top quality. He also kept us well informed along the way about timing and next steps. It was a pleasure working with him. My son was nervous that he wasn’t going to get approved, being it was his first time and he had no credit, but Ira did his best and made it happen for him. Ira was very knowledgeable, patient and extremely helpful. I ... Read More Google - May 16, 2025
coach was a great sales rep!
I had a great experience at Covert Cadillac Bee Cave thanks to Eddie Green. I walked in just to check out the inventory, and Eddie went above and beyond to help me. He was friendly, knowledgeable, and made the whole process easy and stress-free. Highly recommend asking for Eddie if you're in the market for a car!
We had a great experience working with David Larrabee getting my dream car. It was the easiest car buying experience I have ever had.
Recommended 100%
Matt and Zach always supply amazing and profession service!
Jesús did a good Job thanks!
Best auto purchase ever! Juan Carlos DeLeon provided outstanding sales support and expertise, as did the rest of the team. He was very courteous and ensured the purchase process went very smoothly. I would definitely buy another car from Juan Carlos.
Fast Friendly Service! We had a great experience.
Anthony helped me get tinted windows and made the process super easy. I was in and out quickly, which was really convenient. It's an excellent dealership, and I’d definitely recommend it to everyone I know for a Cadillac
We had a fantastic experience at Covert in Bee Cave! Our salesman, Alex, was professional, efficient and accommodating! We are customers for life!
Best auto purchase ever! Juan Carlos DeLeon provided outstanding sales support and expertise, as did the rest of the team. He was very courteous and ensured the purchase process went very smoothly. I would definitely buy another car from Juan Carlos.
Had a great experience with Covert Cadillac Bee Cave location. Our salesman, Adler Guinn really took the time to listen to our situation. Was very considerate and easy to work with. Adler still after the purchase of vehicle stays in touch with me to make sure we are taken care of.
I came in to the dealership met our sales person Collin he was knowledgeable respectful and all around someone great to deal with. I would highly recommend working with Collin and this company.
Very great to work with. Did most the process over the phone and was in and out with my new car in 15 min. I barley had time to enjoy the complementary snacks and drinks.
Fast, convenient, and friendly
Where to begin….. I’ve been shopping for a new car for a while and the only place I thought of was Covert Cadillac Bee Caves. Great customer experience! A toast to you Mr. Dylan Dunford!! Dylan walked me through all the steps (and a shout out to Irene!!with finance). COVERT you have a customer for LIFE!!!
Adler Guinn. Is very nice guy he help me alot to get my Cadillac XT6.
Very please with staff
I am satisfied. The last service was great!! I had an unsatisfied service before but you guys made an effort and fixed the issue. That’s why I return to you guys again. Thank you
LET DOWN once again 6 months after repurchase once again still dealing with Cadillac has been a frustrating just buy this vehicle back and save me the trouble every week I get a phone call from Cadillac rep. Telling me the same thing And now a recall on a motor I told this company that had been making a knock even showed them videos of the sound and they sent me on my way saying it was safe to drive.
Worked with David Larrabee at Covert Cadillac Bee Cave. David listened to all of my inputs and was responsive and quick with answers. This allowed us to get through the deal process very quickly and with zero headaches. No high pressure sales tactics, and no stress. Highly recommend working with David for your vehicle purchase.
Very smooth service Jennifer Kubly made the process easy. Great dealership to do business with
Eddie Green is an experienced sales. He made sure my experience was seamless and went above and beyond to make sure i was satisfied.
Top class facilities with knowledgeable and professional staff. Andy Marquez was great assisting with the process of buying a pre owed car for us.
Great staff, courteous, easy in and out, comfortable waiting room area! Great drinks options, It could be better if some healthy snack options or some fruits in waiting area like oranges or apples. It can be controlled by service focus and offered to clients as options after they saddle in waiting area for few minutes. Excellent service from my service manager Wade Higginbotham always courteous, friendly,
Ian was very helpful. I appreciate him answering my questions and not feeling pressured. Thanks!
I had a fantastic experience working with Rachel and her husband, Coach, at the Cadillac dealership. They were professional, friendly, and made the entire process smooth and stress-free. There was absolutely no pressure, and they worked with me to make the deal happen exactly how I needed it—at the right price and on my terms. To top it off, they even arranged to have the vehicle delivered from the Bee Cave area to Georgetown, which was incredibly convenient. I highly recommend them if you're in the market for a vehicle!
Worked with Andy and Anthony on my wife’s new escalade would highly recommend they are great!
Andy was organized, responsive and knowledgeable. He made our purchase seamless. Thanks Andy!
Can't recommend this location enough. I have a family member who has bought several Escalades from this location and they recommended I come in because my wife's lease was up and we were looking into buying her a new car. Thomas Gordon was extremely helpful and professional. He ran us through all of the financing options and helped us to identify the perfect car for our needs as a family. Although we ultimately had to put our car search on hold, we really appreciated his expertise and will be coming back when it is time for us to ... Read More Google - May 1, 2025
David Rojo at Covert Cadillac Bee Cave is THE guy to visit here. Totally hassle-free. He knew just what I wanted and made my experience a breeze. He is knowledgeable and fast. He’s also great to talk to about stuff not car-related. I WILL be back for him to take care of me in the future. Go David!!! Thanks!!
Alex was super helpful and was patient and worked with us and we got exactly what we were looking for!
Great service all around, from advisors to mechanics.
Within 24 hours of contacting Brylee and Jesse at Covert Cadillac regarding their possible interest of us selling our car to them, we had effortless communications - they were courteous, efficient and respectful, and professional. To say that we were thrilled with the negotiation and finalization process is an understatement - they are the GOLD STANDARD of what car dealerships should strive for. I personally hope their management recognizes and rewards them both for their expertise & ethical practices.
On time and very professional. Loved going in there. They were so knowledgeable and very helpful.
Rachel was BEYOND AMAZING every single step of the way - truly cannot express enough what a wonderful, easeful, and enjoyable experience. The team here blows others out of the park - everyone I spoke to was so friendly and helpful and made buying a car out of state a breeze! I still am in slight shock at how easy it was - I found my dream car and was delivered right to my home! I cannot suggest enough going thru this dealership and working with Rachel! I am SO unbelievably thankful and couldn’t be happier with my purchase!! ... Read More Google - Apr 30, 2025
Finance team and managers are great. 2nd car in 10 months.
It was good but definitely could be better. I had some issues because it was a bad communication. Salesman was very good, but the issue was on the Managment responsibility.
Had an excellent experience in leasing a new lyriq from covert. Never stepped into the dealership as we did everything remote and they delivered the vehicle to our home in San Antonio
David Larrabee with the sales team was amazing!
Highly Recommend! Alexander Davis was great to work with and went above and beyond to ensure we selected the best car for our family and also got the best deal possible! He made sure to make us feel comfortable and take care of us through every step of the process. It was a pleasure working with him and I would highly recommend him.
Julian in sales was incredible. When the car we went to look at didn't work for us, he asked thoughtful questions and talked through what we were looking for to find us a way better alternative. He was incredibly patient and kind to assist us through financing. Answering every question I had along the way, and there were a lot, he gave me the time I needed to make a decision. We drove away happy. Julian is amazing!
I had a wonderful experience at this dealership. Juan Carlos was a pleasure to work with and made me feel comfortable throughout the entire process. David helped explain every aspect of the financial process and made it enjoyable. Thank you to you both for helping this process be as smooth and stress free as possible. I will certainly recommend this dealership to others. Thank you!
Quick service and always willing to help out. Friendly staff, comfortable waiting room. Would go back again!
Salesman, Adler did good and was professional just missed to tell me something about transportation of my vehicle. I know this is the upper management decision (bad decision!)
Alexander Davis was excellent! Was able to be in and out quick, got great value on my trade, and he was a pleasure to work with!
Great customer service, they went the extra mile to insure we were satisfied with our purchase.
I had an amazing experience at this dealership with Adler Guinn and Christian Rupp, they made it so smooth and easy for us! Adler and Christian are very personable, straightforward (in the nicest way) and great at their job! 10/10 recommend doing business with Adler and Christian Covert Cadillac Bee Cave.
David Larrabee was great in our new vehicle search and we definitely recommend him if you are searching for a new vehicle !
Latrell made everything easy and non time consuming experience
Coach did a fantastic job for me …. Appreciate the great service
They were very friendly, attentive, communicative and caring. The restroom was clean and well equipped. The waiting area was stocked with chilled bottles of water, snacks and hot drinks. They gave me a loaner vehicle and it was top notch! This experience has been typical of what I’ve received here since I bought my vehicle here two years ago…I really enjoy working with Jennifer!
Absolutely the best car buying experience we’ve ever been a part of. Everyone at Covert went out of their way to make sure this was a great experience. Our sales representative Adler Gunn, knew his product and impressed us with his knowledge and patience. Thank you Covert team !
Duane was awesome and made super it easy to buy the car I wanted. I love my Acadia 🙂 highly recommend!
(Translated by Google) The process is easy and does not feel pressure but guided to be the best decision for me and my family. Thank you Andres Marquez (Original) El proceso erra fácil y no siente presión pero guiado para ser la mejor decisión para mi y mi familia .Gracias Andres Marquez
Absolutely the best car buying experience ever.. Adler Guinn is one of the best sales professionals I’ve ever encountered and I’m extremely difficult to deal with when buying a vehicle. Everyone at this dealership went out of their way to make us feel like a valued customer. Thank you Covert Cadillac for a great car buying experience !
Great customer service from the beginning to the end of my car repair. Zach and Jennifer took great care of me throughout the entire process.
Ira did a great job today!
I had the pleasure to do some business with Alex by selling one of my vehicles! It was a great and seamless experience, just like he said he would make it. I was in and out within less than two hours. They even gave me an Uber so I can get home. I would definitely recommend working with Alex again. Thank you!
Great experience! Thank you Covert Cadillac!!
We had a smooth process buying my husband’s truck recently. Collin was super helpful and great to work with. Highly recommend!
Andy was the best!