Trusted Austin Cadillac Dealer in Bee Cave, TX

Hello, A video could really help when checking the vehicles. I've been to dealerships where this is something they send the customer when they are checking the vehicle. The mechanic that worked on my vehicle was very nice as well, 5 star employee as well.

Micheal is always great and got me in and out same day for a warranty covered repair. Very pleased!

Michael Markie on your service team is awesome. He takes great care with my truck.

I worked with "Coach" Aaron on a deal that we made happen in two days from initial phone call to me driving off in my new to me Mclaren 650S. We worked out the numbers the first day and I left at 3:30am to get there at 7:30am with Aaron waiting and the car ready for me to take for a PPI. I returned and we banged out a deal pretty quick. My CU was ready and I was out of there with Ali's help in finance. Aaron helped me change over and installed my plate and I was off, home for dinner. 4 hour drive there and then back home! I'd do it all over, love this thing!!!

We have had a great experience with Covert Cadillac. Kirk has been amazing at scheduling and servicing our vehicle in a timely, professional manner.

Extremely poor service. My vehicle is still not fixed, despite thousands of dollars being charged to the warranty. Instead of resolving the ongoing issues, the dealership has chosen to ignore my concerns and avoid taking responsibility. This has been a frustrating and unacceptable experience.

I've been taking my Cadillac to Covert Cadillac Bee Cave's service department, and Wade Higginbotham is the reason I keep going back. He explains things clearly when I have questions, gives honest advice with my best interest in mind, and returns my calls. When he noticed an issue with my tire's sidewall, I mentioned I had a warranty through my lender, not one sold by Covert. He didn't hesitate. He handled the whole warranty process himself and made it easy for me. Wade is in high demand, so it can take a call or two to reach him, but the rest of the team is friendly and always passes my message along. Once I'm in front of him, he takes care of me. He's my go-to guy, and I trust him. I recommend Wade and the service department.

That was great from start to finish. I have a beautiful corvette and expert care is important to me.

I was pleased to hear I would get a loaner delivered to my house. Thank you

Jennifer E is extremely professional and courteous! Always get great service with Jennifer E making appointments!

Excellent experience with a well-oiled organization. And the personnel are beyond reproach. 5 stars!

Service team sadly doesn’t represent the Cadillac brand well. When issues come up continuously with a brand new car (4th time in less than 30 days from purchasing the vehicle) it was hard to find, and continues to be difficult, someone that owns the relationship and is genuinely concerned about the situation. Really poorly managed place.

We are very pleased with the service at the dealership. Mitch was introduced to us and gave a great tour of the company. We are getting our first EV and he demonstrated how efficient and comfortable the Lyriq is to drive. Totally satisfied with the process.

At COVERT Bee Caves Cadillac, Bee Cavers Cadillac and Kirk Long demonstrate that in customer service and in vehicle service uncommon Valor appears to be a commmon virtue. Semperfi!! Barry Wright

Matt LeBlanc stepped in when I had some issues. Ultimately got to a resolution I was satisfied with but even then there were some problems. Some nice people but not a dealership I find to be very reliable.